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Report basics

  • How do I change the parameters for a Marketplace report?

    Permission required: Reports Most Marketplace reports run automatically when you select them from the Insights tab. For reports that you haven't run in the past, the default parameters for the report will be used. For reports you've run before, the most recently used parameters will continue to be ...

    Jun 12, 2019 10:54AM EDT
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  • What are "Pending" checkouts in Marketplace reports?

    The "Pending" formats listed in Marketplace reports represent checkouts for which a format has not yet been selected (e.g., if a user borrowed an ebook but has not yet chosen to download it as an EPUB or PDF). Some titles are only available in one format, and are shown as "Pending" along with the ...

    Jan 28, 2019 05:19PM EST
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  • What are OverDrive Insights?

    OverDrive Marketplace offers a wealth of free resources to help you streamline purchasing and analyze your digital collection. These resources, known as "OverDrive Insights," include: Summary information and detailed reports about your collection makeup and usage (under the I...

    Jun 11, 2019 03:15PM EDT
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  • What is the Sora activity page?

    Permission required: Sora activity For schools using Sora, the Sora activity page (found under Insights > Sora activity) offers at-a-glance insight into your students' behavior and progress in Sora. The specific information available on the page is listed below. To narrow your results by branch...

    Jul 16, 2019 03:51PM EDT
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  • What are the achievements in Sora?

    The Sora activity page includes data on the achievements your students have earned in Sora. Below you can see the different achievements in Sora and how your students can earn them. Blast Off!: Student signs into their school for the first time. Stellar Student: Student opens an assigned titl...

    May 13, 2019 10:30AM EDT
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  • What is the Goals page?

    Permission required: Reports The Goals page in Marketplace (found under the Insights tab) sets and tracks quarterly goals for public libraries. Specifically, Marketplace uses data from your library over the past two years to calculate goals around circulation, number of users, and average waiting p...

    Jun 11, 2019 03:16PM EDT
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  • What's on the Insights tab?

    Permissions required: Reports (for the Insights tab, reports, Trends, and Goals), Sora activity (for Sora activity) You can use the Insights tab to view summary information for your library or school's digital collection, understand trends, monitor goals, and run detailed reports. Summar...

    Jun 13, 2019 02:40PM EDT
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  • How long does it take for checkout data to appear in Marketplace?

    Most checkout data is available through OverDrive Marketplace reports within 30 minutes. If you find that some checkouts are not listed after 30 minutes, there may be a delay in updating the information, and it should be available soon. If it has been over 24 hours and the checkouts are still not l...

    Jun 11, 2019 03:16PM EDT
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  • What is my holds ratio?

    Your holds ratio is the number of holds placed on a title divided by the number of copies you own. A larger holds ratio means a title is more likely to have a longer waiting list. You'll see your library or school's holds ratio in the Current holds report, Holds Manager, in search results, and from...

    Jul 01, 2019 11:14AM EDT
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