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  • About Marketplace user permissions

    By default, all Marketplace users have access to the News and Support tabs. Marketplace user permissions determine what else a user can do when they're signed into their Marketplace account. User permissions are separated into three categories: Admin, Purchasing, and Shopping. Learn more about th...

    Jun 01, 2017 12:58PM EDT
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  • How to manage Marketplace users

    Permission required: Users You can add, edit, or delete other OverDrive Marketplace users for your library in the Marketplace users section under the Admin tab. Adding users Click Add user to create a new user. A blank profile will open where you can assign y...

    Dec 08, 2016 04:47PM EST
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  • How to change the email address for your Marketplace account

    Click your name in the top-right corner of Marketplace. Select Contact information from the drop-down menu that appears. Change your email address, then click Save. tag_type_article

    Dec 08, 2016 04:44PM EST
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  • How can a library or school edit its contact information on OverDrive ...

    Your library or school's contact information is displayed on overdrive.com, in the OverDrive app, and (for libraries only) in the new OverDrive. This can include your physical address, website URL, support contact method, social media links, and more. Use the steps below to edit this information. ...

    Dec 22, 2016 05:28PM EST
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  • What to do if you get a "The account could not be created because...

    You're receiving this error because the username that was automatically generated for the user you're trying to create is already in use at your organization. To resolve this issue, you can edit the "Username" field on the "Create a new user" page. tag_type_article

    Dec 08, 2016 04:45PM EST
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