New to OverDrive Marketplace? We can help you get started. Learn more

Shopping

About

  • What are OverDrive Insights?

    OverDrive Marketplace offers a wealth of free resources to help you streamline purchasing and analyze your digital collection. These resources, known as "OverDrive Insights," include: Dashboard charts and detailed reports about your collection makeup and usage (under the Insi...

    Dec 08, 2016 04:47PM EST
    Back to top
  • How does the Dashboard in Marketplace work?

    Permission required: Reports Your Dashboard, located under the Insights tab, offers at-a-glance insight into your digital collection's current activity and trends. You can hover over a chart or graph on your Dashboard for more information, or hover over the clock icon to see when a chart or graph ...

    Dec 08, 2016 04:45PM EST
    Back to top
  • About collection usage reports

    Permission required: Reports Collection usage reports are located under Insights > Reports. CURRENT WAITING LIST View each title that currently has a waiting list (including preorder titles). You'll also see an "Average wait time - current" and "Average...

    May 05, 2017 05:04PM EDT
    Back to top
  • About website statistics reports

    Permission required: Reports Website statistics reports are located under Insights > Reports. TOP REFERRER URLs View your top 50 referrer URLs (the URLs from which users are accessing your collection) to gain some insight into how your users are finding ...

    Dec 08, 2016 04:45PM EST
    Back to top
  • About purchases & subscriptions reports

    Permission required: Reports Purchases & subscriptions reports are located under Insights > Reports. PURCHASED TITLES View a summary of the unique titles and copies ordered (as well as the amount spent) for One Copy/One User and Metered Access titles...

    Dec 08, 2016 04:47PM EST
    Back to top
  • About user statistics reports

    Permission required: Reports User statistics reports are located under Insights > Reports. SEARCH CHECKOUTS Search for checkouts by ID, library card number ("barcode"), or title. You can view checkout details and reset download links for titles on a case...

    May 26, 2017 11:03AM EDT
    Back to top
  • What are "Pending" checkouts in Marketplace reports?

    The "Pending" formats listed in Marketplace reports represent checkouts for which a format has not yet been selected (e.g., if a user borrowed an eBook but has not yet chosen to download it as an EPUB or PDF). Some titles are only available in one format, and are shown as "Pending" along with the ...

    Dec 08, 2016 04:45PM EST
    Back to top
  • How do I change the parameters for a Marketplace report?

    Permission required: Reports Most Marketplace reports run automatically when you click them on the Reports page (under the Insights tab). For reports that you haven't run in the past, the default parameters for the report will be used. For reports you've run before, the most recently used parameter...

    Dec 08, 2016 04:45PM EST
    Back to top


https://cdn.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete